Contact Us

Have a question about your coffee order, a product, shipping, or subscriptions? Cinder & Cup Coffee Co. is here to help.

How Can We Help?

  • Order questions: Ask about an existing order, order status, or tracking.
  • Product questions: Need help choosing a roast, coffee style, or decaf option? Tell us what flavors you enjoy.
  • Shipping questions: We can help with general questions about shipping, delivery, and order information.
  • Subscription questions: Get help with recurring coffee orders and subscription options.

Customer Support

Email us at sales.cougareservicesllc@gmail.com. When contacting us about an order, include your order number when available.

Helpful Information

Review our FAQ, Shipping Policy, and Refund Policy.

Find Your Coffee

Explore our Shop Coffee page.