Contact Us
Have a question about your coffee order, a product, shipping, or subscriptions? Cinder & Cup Coffee Co. is here to help.
How Can We Help?
- Order questions: Ask about an existing order, order status, or tracking.
- Product questions: Need help choosing a roast, coffee style, or decaf option? Tell us what flavors you enjoy.
- Shipping questions: We can help with general questions about shipping, delivery, and order information.
- Subscription questions: Get help with recurring coffee orders and subscription options.
Customer Support
Email us at sales.cougareservicesllc@gmail.com. When contacting us about an order, include your order number when available.
Helpful Information
Review our FAQ, Shipping Policy, and Refund Policy.
Find Your Coffee
Explore our Shop Coffee page.