Terms of service

Terms of Service

Effective Date: September 27, 2026

Welcome to Cinder & Cup Coffee Co. These Terms of Service govern your use of our website and your purchase of products from our online store.

By accessing our website or placing an order, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website or place an order.

1. Use of Our Website

You may use our website for lawful purposes only.

You agree not to use our website to:

Violate any applicable law or regulation
Attempt to gain unauthorized access to our website or systems
Interfere with the operation or security of our website
Submit false, misleading, or fraudulent information
Use our content or products for unlawful purposes

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, and other information on our website are accurate.

However, product colors, packaging, images, availability, and other details may vary slightly.

We reserve the right to:

Change product information or pricing at any time
Limit quantities available for purchase
Discontinue products
Correct errors or inaccuracies

3. Orders

When you place an order, you are making an offer to purchase the selected products.

We reserve the right to accept or decline an order for any lawful reason, including product availability, pricing errors, suspected fraudulent activity, or other issues affecting the order.

If we cancel an order after payment has been received, we will provide an appropriate refund for the cancelled portion of the order.

4. Pricing and Payment

All prices are displayed in U.S. dollars unless otherwise stated.

Prices and promotions may change at any time without prior notice.

Payment must be successfully authorized before an order can be processed.

You agree to provide accurate and complete billing and payment information.

5. Shipping and Delivery

Shipping and delivery are subject to our Shipping Policy.

Delivery dates and timeframes are estimates and are not guaranteed. Delays may occur because of weather, carrier disruptions, holidays, incorrect addresses, or circumstances beyond our control.

6. Returns and Refunds

Returns, refunds, and replacement requests are subject to our Refund and Return Policy.

Please review our Refund and Return Policy before placing an order.

7. Subscriptions and Recurring Orders

If subscription or recurring-order products are offered on our website, the applicable subscription terms will be presented before you complete your purchase.

By subscribing, you authorize recurring charges according to the subscription terms shown at checkout.

You may cancel an eligible subscription according to the cancellation instructions provided with the subscription.

8. Intellectual Property

All content on this website, including logos, brand names, text, graphics, photographs, product descriptions, and other materials, is owned by or licensed to Cinder & Cup Coffee Co., unless otherwise stated.

You may not copy, reproduce, modify, distribute, sell, or commercially exploit our website content without prior written permission.

9. Third-Party Services

Our store may use third-party services, applications, payment providers, shipping providers, and other service providers.

Your use of third-party services may also be subject to their own terms and policies.

We are not responsible for the policies, practices, or services of third-party providers.

10. User Information

When you place an order or otherwise interact with our website, you agree to provide accurate and current information.

Our collection and use of personal information are governed by our Privacy Policy.

11. Disclaimer

Our website and its content are provided on an "as available" basis.

To the extent permitted by applicable law, Cinder & Cup Coffee Co. makes no warranties that the website will always be uninterrupted, error-free, secure, or free from harmful components.

12. Limitation of Liability

To the maximum extent permitted by applicable law, Cinder & Cup Coffee Co. will not be liable for indirect, incidental, special, consequential, or similar damages arising from your use of our website or purchase of our products.

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited.

13. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Cinder & Cup Coffee Co. from claims, liabilities, damages, losses, and expenses arising from your violation of these Terms or your unlawful use of our website.

14. Changes to These Terms

We may update these Terms of Service from time to time.

Any changes will be posted on this page with an updated effective date. Your continued use of our website after changes are posted constitutes acceptance of the updated Terms.

15. Governing Law

These Terms of Service will be governed by applicable laws of the State of Colorado and applicable United States federal law, without regard to conflict-of-law principles.